Amazon FBM: 4 calendar days to refund a return, or lose SAFE-T
-
Amazon FBM: 4 calendar days to refund a return, or lose SAFE-T
From January 26, 2026, FBM sellers have four calendar days (was two business days) after a return arrives to issue the refund before Amazon refunds the buyer automatically. If Amazon auto-refunds, you generally can't claim SAFE-T reimbursement, except when the return was lost in transit or the delivery confirmation was wrong. The rule doesn't cover returns Amazon already refunded at first scan through prepaid return labels.
Your net on a $10 / $25 / $50 sale: n/a / n/a / n/a
A rule, not a fee. Miss the 4-day window on a bad return and you lose the SAFE-T claim that could recover the refund.
Source: Amazon Seller Central news (News_Amazon): Update to seller-fulfilled refund process by January 26, 2026 · verified
Cite this
The Reseller Index change tracker, "Amazon FBM: 4 calendar days to refund a return, or lose SAFE-T," https://resellerindex.com/changes/amazon/2026-01-26-amazon-fbm-refund-window-4-days/, verified Oct 14, 2026. Free to reuse with a link (CC BY 4.0).
More Amazon changes
- Amazon FBM: 90% of Amazon Business orders must arrive during business hours
- Amazon FBM: handling times must match how fast you actually ship
- Amazon on-time delivery: below 90% now pulls only the worst FBM listings
- Amazon cuts the FBM SAFE-T claim window from 60 to 30 days
All Amazon changes · Every platform · Amazon (media, you ship) fee calculator
Get changes like this every Thursday
What changed in fees, postage and rules, what it costs you per sale, and what to do. Free.